D4 Part 2 - 8th Global Pharmacy Technicians Symposium: Exploring the need for regulatory models for the pharmacy support workforce

Capital Suite 7

Organised by FIPEd, special registration required, please choose:



Susan James (Ontario College of Pharmacists, Canada) and Kat Hall (University of Reading, UK)


Theme for discussion:
Related to topic B: New roles, opportunities and responsibilities

Pharmacy technicians and other pharmacy support workers, pharmacists, educators, health administrators and others will explore current issues and challenges associated with defining and achieving FIP’s Pharmaceutical Workforce Development Goals (PWDGs) as they apply to the pharmacy support workforce. Since 2016, FIP’s member organisations, partners and stakeholders have used the PWDGs to support development of the pharmaceutical workforce within the three identified clusters — academy (education), professional development (workforce) and systems (policy, strategy and planning, and monitoring) ― but without a specific focus on the pharmacy support component of the pharmaceutical workforce.

The sessions offered during this symposium will allow participants to engage with the PWDGs and learn how they can guide development of the pharmacy support workforce from pre-service to advanced practice. Sessions will address goals within each of the three clusters. A mix of presentations, including specific case examples and interactive discussions will allow participants to contribute to the development of global tools that may be used locally to support development and advancement of the pharmacy support workforce. The symposium comprises of three distinct sessions running over a day and half.


Session III (Day 2, afternoon)


Case studies and interactive workshop

Regulatory models governing health professions are undergoing significant change, with governments looking to minimise the burden of regulation while maintaining oversight and holding professionals accountable for the delivery of safe, ethical and quality care for the public they serve. This session will provide participants with an opportunity to learn about existing legal and regulatory frameworks that apply to the practice of pharmacy technicians and other pharmacy support workers. Specific case examples that illustrate how these models support or hinder the ability of pharmacy technicians to contribute within the pharmaceutical care team will be discussed.

Keynote presentations

14:30 – 14:35 Introduction by the chairs

14:35 – 15:15 Regulating pharmacy technicians across multiple jurisdictions – A case study from the United States

Malcolm Broussard (Louisiana State Board of Pharmacy and National Association of Boards of Pharmacy, USA)

15:15 – 15:50 Regulatory models for the Pharmacy Support Workforce

Susan James (Ontario College of Pharmacists, Canada)

15:50 – 16:10 Coffee/tea break

16:10 – 16:35 Group discussion

16:35 – 17:10 Professional governance – Understanding its purpose

Ema Paulino (FIP, Portugal)

17:10 – 17:25 Symposium wrap-up and close

17:25 – 17:30 Room refresh

Learning Objectives

At the end of this session, participants will be able to:

  1. Forecast trends in the governance of health professions
  2. Compare characteristics of different legal frameworks or regulatory models that are used to oversee the practice of pharmacy technicians and other pharmacy support workers
  3. Compare key policy and programme initiatives that can be used to support the development of legal and regulatory models to govern pharmaceutical practice.

Type of session: Application-based